Boston Criminal Defense Lawyer Blog
If you’re a rideshare driver in Massachusetts—working with Uber, Lyft, or another platform—and have been deactivated due to background check issues, you’re not alone. Many hardworking drivers are sidelined every year, often without a clear explanation. Fortunately, you have rights and options to appeal. At the Law Office of Patrick J. Murphy, we specialize in helping drivers like you navigate the appeals process with the Massachusetts Department of Public Utilities (DPU).
Understanding the TNC Division and Background Checks
In Massachusetts, the Transportation Network Company (TNC) Division of the DPU regulates rideshare driver eligibility. To legally operate, you must pass a two-part background check—one by the rideshare company and the other by the TNC Division. These checks examine your criminal history, driving record, and other factors to determine whether you’re a suitable candidate for rideshare services.